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Change Manager

Work Experience

As Business Change Manager at the Pedigree Masterfoods division of Mars Inc. he was responsible for managing major business programmes including:
¨ Integration of the Sales operations of the Pet Care and Main Meal divisions of Mars in the UK.
¨ Implementation of data warehousing technology to transform the use of sales information.
¨ Process re-engineering and systems replacement in sales order processing, billing and fulfilment.
His responsibilities also included a change catalyst role for strategic developments, including the following initiatives:
¨ Re-aligned organisation and processes to capitalise on the trading benefits achievable from a leading position in Effective Consumer Response (ECR).
¨ Development of strategic plans to establish the way forward in e-commerce for both B2B and B2C opportunities.

Education

University College of Swansea
BSc Hons. 2.2 Chemical Engineering 1973

Gravesend Grammar School
3 “A” Levels - Physics(A), Maths(C), Chemistry(D) 1969
10 “O” Levels 1967

Skills

An experienced and effective project manager who successfully delivers business benefit through large-scale business-change and IT programmes.
An operational business manager with a solid track record of success in many functional areas.
A team builder, leader and player with strong communication and people skills backed by high standards of integrity.
A creative strategist with a flair for thinking outside the box.
A change catalyst, with the commitment, determination and energy to ensure results are delivered.
A respected customer service professional.

Languages

English
French to "O" Level

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