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Technical Consultant

Work Experience

DEFENCE SYSTEMS PRODUCT, TECHNICAL & TRAINING CONSULTANT, (Freelance)

Achievements:
• Successfully negotiated, managed, performed and completed contract in Saudi Arabia (for U.S. defence company), on schedule and under budget.
• Successfully co-ordinated international testing of fault finding system between manufacturer, company and customer/end user to resolve outstanding user problems.
• Produced improvements to user information

Actions:
• Technical support: problem analysis and correction on electronic systems, mechanical systems, electro-mechanical and optical systems, internally and externally.
• Problem analysis: definition of fault, specific effects and performance degradation, definition of relevant path for solution.
• ILS support: investigation and solving of ILS issues, technical and documentation, spare parts, consumables, tools, data sheets.
• Customer liaison: define customer technical queries and provide solutions, advice, and recommendations.
• Field Service Representative (FSR) support: providing technical back-up and problem solutions to FSRs, provide updated procedures and retrofit engineering change information, investigate in–depth faults passed back by FSRs.
• Engineering staff support: discuss possible solutions to design faults from FSR and user feedback, recommend possible technical solutions.
• Technical documentation: review of maintenance and user procedures, update manuals - text and graphics - accordingly, update training material to relevant customer needs, produce new documents as necessary, advise on customer produced documentation.
• Training: formulation and presentation of training courses in user and maintenance procedures, development of programs of instruction according to company and customer requirements.
Jan. 1989 to Jun 2000: SENIOR ADVISOR, Oerlikon Contraves Defence

Oerlikon Contraves A.G.
Birchstrasse 155, CH 8050

Achievements:
• Successful completion of UK MoD fault locate mission resulted in sales of maintenance contract & spare parts to value of approx. U.S.$2 million.

Actions:
• Sales/Technical support: problem analysis and correction on electronic systems, mechanical systems, electro-mechanical and optical systems, externally.
• Problem analysis: definition of fault, specific effects and performance degradation, definition of relevant path for solution.
• Customer liaison: define customer technical queries and provide solutions, advice, recommendations.
• Engineering staff support: discuss possible solutions to design faults from FSR and user feedback, recommend possible technical solutions.
• Technical documentation: Verification of Technical Description Manuals (TMs)
• Training: formulation and presentation of training courses in operation and maintenance, development of programs of instruction, schedules, LRFs according to customer requirements.


Mar 85 to Dec 88: MANAGER/DEPUTY CHIEF, Central Plants, Operations & Maintenance Directorate,

KKMC, Hafr Al-Batin, Saudi Arabia
Achievements:
• Set up and managed, operation and maintenance supervision of Worlds' largest Building Management Computer System
• Promoted twice (2x) in 1 year from supervisor of 1 department to superintendent of same department to Manager & Deputy Chief of Central Plants (eight departments).
• Successfully integrated computerisation of “Work Control” department, performing administration of all 7 other departments
• Successful in managing economic saving, year on year, of approximately U.S.$2 million in Chilled Water Plant electrical consumption.

June 85 to Dec 85 Supervisor,
Flight Information Display Systems

Al Mawarid Services Ltd, KAIA Airport, Jeddah, KSA

Short contract to set up new department providing 24 hour maintenance coverage of all flight information display systems

Dec 84 to Jun 85 Systems Engineer
Motorola Information Systems Ltd (Codex)
Thornton Heath, London
Data communication problem analysis escalated from field service dept. Advisory service to all depts and customers. Evaluation of new products and design of necessary modifications.

Dec 83 to Dec 84 Senior Integration/Equipment Engineer
Racal Milgo Ltd
Export Dept.
Fleet, Hampshire
Design of data comms systems eqpt. Liaison with relevant depts, engineers and customers. Tech management of eqpt & system build, writing of test specs. Problem analysis for and liaison with, international customers. Design of necessary modifications.

Nov 82 to Dec 83 Senior Computer Systems Technician
Al Hoty Est.,
Dhahran,
Saudi Arabia
Supervisor of American, British & TCN technicians, for maintenance of ARAMCO computer and data comms network.

Jan 79 to Nov 82 Data Transmission Engineer
British Telecom
Dorset & West Hampshire area
Customer provision of telecom/data (computer) line and exchange installation and testing

Jan 76 to Dec 78 Sound, Communications & Electronic Systems Consultant
Consultant Technical Manager to Channel Sound & Vision Ltd.
Consultant Service Manager to EDC Radio Microphones Ltd.
South of England

Sep 73 to Dec 75 Service Engineering Department
SNS Communications Ltd
Bournemouth, South of England
Both ‘in-house’ and ‘field’ customer Service Engineer, covering the South of England (at the same time)

Sep 68 to Sep 73 Electronic Fitter (AR) Q-MRL
Royal Air Force
Radar and missile electronics specialist, screened and security cleared to “secret” level



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Education

Qualified to equivalent of Master’s Degree
1981-82 Electronics, Bournemouth University, U.K.
1968-71 Electronics Apprenticeship, RAF College of Technical Training

OTHERS:
• Professional Engineer member, Institute of Sound & Communication Engineers (M. Inst. S.C.E.)
• Graduate, International T.E.F.L. College of Ireland, Teaching English as a Foreign Language
• Teaching Methodology course by Tractobel , successfully completed.

Skills

• IT Skills: computer literate with computer hardware and various software packages including
MS Office, Adobe illustrator/Acrobat, Coreldraw, Pinnacle Studio 10 etc.

Languages

English– mother tongue
French – conversational
Dutch – conversational
German– small working knowledge
Arabic – few words

Other

Qualified DIVEMASTER Scuba Diver (PADI)
Competitor, Hobiecat 16 Sailing World Championships, Dubai 1996

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