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Interim manager

Work Experience

April 1999 – August 2005 Operations Manager

Responsible for service processes:
• facility management
• project management
• procurement
• quality management
• people management: team coach of 17 people in different departments
• budget management: 3.500.000 EUR
• outsourced services contract manager

Special Value added:
• on a strategic level project management of the 3 quality accreditations, developing and implementing the continuous improvement actions resulting from these quality processes;
• structuring and developing a new organizational unit, including the human resource tasks and financial management;
• large project management (quality accreditations; building and developing premises and move);
• efficient outsourcing and supplier contract management


September 1996 - March 1999
Projectmanager

responsible for organising the regional activities
representing the members in the socio-economic life

Special Value added:
• making the activities organised by the members profitable
• developing the skills of the administrative support towards project management


September 1993 - August 1996 cargo surveyor
quantity and quality control of (petro-) chemical liquids and gases

Speical Value added:
• multi-functional and multi-location employability
• try-out setting up new office

Education

• Industrial Engineer Chemistry, KaHo Sint-Lieven, Ghent
• Postgraduate Business Economics, KULeuven
• Master of Business Administration, Vlerick Leuven Gent Management School

Skills

• Leadership & People management: from selection over coaching and motivation to evaluation;
• Project management: achieving the goals with planning & meeting budget and deadline restrictions;
• Service minded: strong customer focus and empathy;
• Problem solving mentality & pro-active problem prevention;
• Quality thinking: continuous improvement;
• Communicative;
• Financial management: from budget development to budget follow-up;
• Contract management of outsourced services (long-term);
• Action and result driven.

Languages

• DUTCH: mother tongue
• ENGLISH: fluent speaking, reading, writing
• FRENCH: competent speaking, reading, writing
• GERMAN: competent speaking, reading, writing
• SPANISH: basic speaking, reading, writing

Other

IT-skills • MS Office;
• Lotus Notes;
• ERP-applications and databases.

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