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Interim manager

Work Experience

October 2001 – Present Day – Facilities Management Consultant
Achievements:
Provided strategic consultancy on UK portfolio for a global company. Provided procurement support for a range of FM contracts/SLA’s. Provided assistance for revised FM contract and support services for a Merchant Bank. Managed a re-procurement process of FM for approx 300 buildings including mobilisation in addition to managing a property/services database to provide management information for decision-making and also developing strategy for provision of FM for the Property Asset Management dept within a Property/FM company. Assisting in PFI mobilisation/handover.
Fulfilled a Process Management role for a leading Property Management company in a Global contract renewal for a Merchant Bank and includes providing strategic, tactical and operational advice on FM, Procurement and Account Management. Carried out Due Diligence of PFI submissions.

Jul 1999 – Oct 2001 (SI-CBX & Axima FM) Bid Manager
Achievements:
Managed teams for production of a number of large-scale multi-site bids >£5,000K, including Pan European opportunities, in a timely manner including co-ordination of pricing, including incentives and risk & reward, across a broad range of FM services in addition to provision of detailed mobilisation phases. Initiation and preparation of all Executive and Technical text, as a basis for SLA’s, for inclusion with bids, proposals and prequals. Assisted in a PFI bid preparation to ‘preferred bidder’ stage in a consortium containing a number of FM companies.

Designed and maintained Bid Model to improve quality, accuracy, breadth and depth of text/graphic information and speed of bid/proposal/prequal preparation. Prepared prequals and proposals including a successful proposal for new business with Agilent Technologies and other bids from prequal to final bidding stage. In top 20 Senior management Team and assisted in formulation of corporate strategy and assisted in designing innovative work methods. Involved in development of Commercial model and responsibilities included developing Joint Venture opportunities, developing Benchmarking model and carrying out Consultancy work for a Blue Chip client and providing Consultancy & Bid Support for a Private Sector Partnership for Colchester Borough Council.





May 1998 – Jul 1999 (CBX Ltd & SI-CBX) Senior Facilities Manager
Achievements:
Account Manager for portfolio of 7 buildings on a Research & Development site (260,000 sq. ft in 13 acres, 1100 personnel, fees in excess of £250K) which is Xerox European ‘Flagship’ with 3 buildings part of £39,000K build & fit out. Covered a complete range of contracted services and FM activities with a total Operational Plan budget of £1,740K, Capital Plan budget of £508K and 3 Year Plan budget of £118K. Staff of 6 personnel including Technical, Project and Health & Safety support.
Restructured all roles and work and financial processes to ensure optimum performance, apply best practice and improve efficiency and effectiveness. Service level reviews carried out on all contracts reducing costs up to 20%. Managed FM aspect of Site Disaster Planning processes. Assisted in implementation of site-wide consolidation project.


February 1993 – May 1998 (Xerox/CBX Ltd) Regional Facilities Manager
Achievements:
Managed Xerox Region of 22 buildings [350,000 sq. ft including the Data Centre for European Operations] across a complete range of contracted services in addition to implementing Health & Safety regime, Projects, Contract negotiation/specification. Total Operational Plan budget value of approx. £1,700K with staff of 4 personnel.
Assisted in implementation of portfolio reduction strategy across the region, allowing disposal of buildings. Monitored and improved quality levels of suppliers’ performance and implemented Performance Monitoring Systems for suppliers. Assisted in implementation of measures to allow the management buyout from Rank Xerox. Implemented Time/Contact management software to improve management and control. Assisted in Site Disaster Planning processes for major sites. Managed mobilisation and ongoing FM for Pharmaceuticals company from fit out and provided Procurement/Facilities support for International Law Company.


January 1992 - August 1992 (Bankers Trust) Assistant Project Manager
Achievements:
The implementation and supervision of projects for Merchant Bank (approximately 400,000 sq. ft.), co-ordination of work with suppliers, contractors and users, surveys of departments to update CAD databases and the preparation, hastening and processing of project information.
Assisted in space planning projects for the rationalisation of building occupancy by improving utilisation of space allowing disposal of buildings.


November 1986 - September 1990 (RAF) Works Services Manager
Achievements:
Responsible for maintenance/projects for buildings and installations at major flying station (600 buildings in 1,082 acres). Prepared and processed project briefs (to value of £150K), co-ordination of project and liaison with specialist personnel to ensure compliance with relevant legislation, administration of maintenance requests. Implemented a vast range of projects that improved operational effectiveness and brought the facilities up to standards required by Health & Safety and current legislation.


Jun 1975 – Jan 1992 (RAF) Various Roles
Achievements:
Implemented and managed administrative systems in a variety of establishments to ensure complete control of highly classified materials. Worked in multi-national environments and assisted multi-national officers in compilation of documentation regarding policy matters for conferences attended by political and military leaders in NATO.

Education

Education, Training & Qualifications
Trained in Facilities Management, Facilitation, Presentational Skills, Assertiveness, Negotiation Skills, General Management Skills, Quality, Administrative Management, COSHH, Core Competencies, Recruitment & Selection, Space Management, Display Screen Assessments and Personnel Management.

Member of British Institute of Facilities Management and a Member of Institute of Administrative Management.

Institute of Administrative Management – Diploma, City & Guilds - Numeracy - Level 1, City & Guilds - Communication Skills - Level 2. Local College Qualifications in Assertiveness, Presentation Skills

Skills

Personal Qualities
Facilitation and leadership skills with the confidence and ability to work at all levels. Able to quickly identify non-conformances and implement appropriate solutions incorporating good practice with improved use of resources, utilising Information Technology and eliminating waste.
Extensive administrative systems and process/job role design experience. Experience of change management using high levels of analysis and creativity and strong operational management focus. Able to see issues from different perspectives and thoroughly evaluate viable solutions to meet a range of customer requirements.

Languages

Basic German Language.

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