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Executive/Manager

Work Experience

OVERVIEW
Over 8 years experience, specialising in eBusiness, strategic change, project management and economic and cost benefit analysis. Involved in the startup and operations of a venture capital incubator company. Skilled at management, building strong team environments and fostering open communications.The ideal job would provide me with continuous stimulus, variety and passion. It would be an opportunity to utilise my wealth of experience and to contribute to the development and direction of the company.

CAREER DETAILS
Deloitte Touche Tohmatsu
Manager
Growth Solutions
Feb 2000 – Feb 2002
505 Bourke St Melbourne Australia 3000

AREAS OF SPECIALISATION
Project management
Commercialisation/business plan development
eBusiness strategy

KEY EXPERIENCE
Project management
Client: AXA
Key details: Project managed the restructuring of business entities within AXA, in the life insurance and funds management businesses in Australia and New Zealand, to facilitate a possible joint venture with a major Australian bank.

Commercialisation/business plan development
Various clients including:
Auspep (Biotech – manufacturer of Peptides)
Softgame (Wireless games)
WebformX (Web form builder)
WIIN Solutions (Rollout/project management software)
Rubicon (CRM Software)
1Xchange (Application Service Provider)
Key details: Development of business plans to drive the future strategic direction of these companies, including: market/competitor research; product definition; value proposition; market and revenue drivers; financial modelling; market entry and distribution strategies; and advice and development of capital raising material.

Business Reviews
Various clients including: venture capitalists and high worth private investors.
Key details: Provide investors and venture capitalists with strategic advice, concerning potential Internet startups; assessing various business and market criteria; and providing advice with supporting reasoning.

Venture capital incubator – ePark
Key details: A six month secondment to help establish the new ‘Melbourne ePark’ office. The position as eCoach incorporated two key roles: 1/deal flow management, including screening and assessment; and 2/ provision of strategic business advice and development of business plans for member companies. It also involved the redevelopment of the deal flow process, including the development of the screening tools and contributing to the redevelopment of the ePark website.

eBusiness strategy
Client: Department of Natural Resources and Environment (Victoria, Australia)
Key details: Project managed the evaluation and development of six Property Online projects forming the submission for $30 million funding from the Estate Agents Guarantee Fund (EAGF) in Victoria. This report highlighted the quantitative and qualitative benefits, costs, risks, interdependencies and critical success factors for each project and the NRE’s capability to deliver. Also developed the project policy frameworks for security, pricing, interoperability, privacy and intellectual property and took on a four month role as lead eBusiness advisor for Property Online.


PricewaterhouseCoopers
Principal Consultant
Management Consultant Service
July 1998 – Feb 2000
333 Collins Street,Melbourne Australia 3000

AREAS OF SPECIALISATION
Customer relationship management (CRM)
eBusiness Strategy
Economic and cost benefit analysis

KEY EXPERIENCE
Customer relationship management
Client: ACER Computers
Key details: Siebel implementation, involving the review of an existing, and development of new, sales processes; development of the sales funnel and Siebel functionality analysis.

eBusiness strategy
Client: GCS
Key details: Undertook a high level e-Business strategy for a customer service/call centre provider to determine options available through the application of new and emerging technologies in the area of customer service. This strategy considered strategic alternatives and appropriate models for the electronic delivery of services.

Client: Carlton United
Key details: Development of a “novel” Internet proposition for the Brewing industry addressing customer relationship management and business to business propositions. Also included a loyalty scheme involving cards, vouchers and direct sales, capturing information on customer profiles (both new and existing) and consumption behaviours.

Economic and cost benefit analysis
Client: Arts Victoria
Key details: Conducted economic impact studies for eight Victoria festivals. These studies also contributed to the design of a do-it-yourself economic model and kit to be utilised by all festivals throughout Victoria.


Coopers & Lybrand
Senior Consultant
Management Consultant Service
May 1997 – July 1998
333 Collins Street,Melbourne Australia 3000

AREAS OF SPECIALISATION
Smartcards
eBusiness strategy
Strategic change

KEY EXPERIENCE
Smart cards
Client: TKM - Turkish Retailer
Key details: Recognising the need to establish a stronger market share in an increasingly customer oriented market, reviewed payment card business options and customer loyalty in order to combat both potential competitor initiatives and to leverage best practice in retail marketing.

Client: National Australia Bank
Key details: New product development study on smart card opportunities for a retail bank outlining possible business ventures to incorporate and stimulate the usage.

Client: TABCORP
Key details: Discussion paper on smart card opportunities for the gaming industry highlighting business benefits from card-based products, smart card market developments and propositions available.

eBusiness strategy
Client: HPA
Key details: A new channel and product strategic assessment of electronic bill presentation and payment opportunities for a major bill presentment company, covering payment processing scenarios, customer and biller requirements.

Strategic change
Client: ENERGEX
Key details: Reviewed, identified and addressed the gaps which existed between current operational competencies and those which will be required to compete successfully in a fully competitive retail market, looking at all retail operations and customer support processes, and the support functions for the core processes.


Price Waterhouse
Consultant/Senior Advisor
Economic Studies and Strategies Unit
March 1993 – March 1997
19-23 Moore StreetCanberra Australia 2612

AREAS OF SPECIALISATION
Economic and cost benefit analysis
Environmental strategy
eBusiness Strategy

KEY EXPERIENCE
Economic and cost benefit analysis
Client: Australian Music Industry
Key details: Evaluation of the Australian music industry and advice on the impact of changes in technology and commercial environment on the Australian industry.

Client: Federal and State Government
Key details: Program reviews to evaluate viability, benefits and return on investment, including the State and Commonwealth Business Licence Information Systems (BLIS) and various Austrade programs including the Export Market Development Grants (EMDG) scheme.

Client: Australian Pharmaceutical Manufacturers Association (APMA)
Key details: Assisted APMA in the preparation of an economic evaluation and assessment of the ‘Factor (f)’ industry development program as part of an Industry Commission review.

Environmental strategy
Client: Murray Darling Basin CommissionKey details: One of a three person independent advisory committee appointed by the State and Federal Resources Ministers forming the Murray-Darling Basin Ministerial Committee to advise on the mechanism whereby a cap can be placed on consumptive use of water from the Murray-Darling system. The Report was adopted by Ministers and has become the basis for all water use legislation and regulation in South Australia, New South Wales, Queensland and Victoria.

Client: Solomon Government
Key details: A major evaluation of the timber industry in the Solomon Islands funded by the European Union, involving recommendations for downstream processing for the forestry sector in the Solomon Islands.

eBusiness strategy
Client: Department of Workplace Relations and Small BusinessKey details: Member of the Commonwealth's Single Entry Point Task Force for the development of a single entry point for business, including business case analysis, long term strategy and a high level design.

Education

Bachelor of Commerce in Management Sciences
University of Canberra, Australia
1992

Skills

eBusiness
Strategic change
Economic & cost benefit analysis
Project management

Languages

English

Other

PUBLICATIONS PRODUCED
'Economic Bulletin': Author of a Price Waterhouse quarterly newsletter from 1994-97.

‘Foreign Investment climate in the South Pacific Forum Island countries’: On behalf of the South Pacific Forum Secretariat, author of the 1st and 2nd Editions - covering issues such as government policies, barriers and incentives to businesses.

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