beschikbaar?

TIP: soortgelijke CVs vinden

Project Manager

Work Experience

November 2002 - November 2004
General Motors Europe Zurich, Switzerland
Project Manager Passenger and Commercial Vehicles Quality, Market Research
·Manage four of GM Europe’s syndicated studies focused on quality and customer needs segmentation
·Closely monitor supplier work
·Continuously improve surveys and reporting
·Identify cost saving measures and eliminate waste
·Analyze data and summarize survey results
·Consult and present survey findings, within the GME Aftersales, European Brand Teams and Quality
·Coordinate and respond to needs of GME and the national sales companies
·Improve understanding and utility of data to key customers
·Establish an internet competitive commercial vehicle report monitor
·Handle all administrative and budget-related work related

October 1999 – October 2002
Gate Gourmet International, Swissair (Zurich, Switzerland)
Manager HR Information Systems, HR
·Develop and implement the Benefits & Compensation Benchmark report
·Manage, design and implement the Swissair Group Management Development Database ExecuTRACK
·Implement and manage the HR intranet site of Gate Gourmet and acting consult Swissair University on knowledge management
·Implement and measure the global success of Management Development (MaDe) tools and its impact on employees, trainers, maintain synergies between groups
·Develop and implement electronic learning portal
·Consult HR administration on Change Management and establishing policies and processes to deal with post-merger and organizational changes
·Editor of the internal MaDe Global e-newsletter publication


May 1992 - September 1999
Gemini Consulting (USA and Europe)
Consultant, Telecom, Oil and Gas, and Life Science Practices
·Consult during Analysis and Design and Result Delivery phases, regarding production and management of jobs, with emphasis on high quality products and services in accordance with needs, cost requirements and time
·Manage user accessibility to former client-related jobs through Lotus Notes detailing client descriptions, medium, location, data and consultant background information
·Administrate the computer network and software setup
·Manage the project expense vs. budget report for Account Executive
·Develop tools for training both internally and externally
·Developed documentation for Subject Matter Experts in the Proposal Center, SAP Center of Excellence, CONSTRUCT methodology team, C4: BSC, Simulation Software, Focus Interview and Client Project Teams
·Benchmark Best Practices research in Life Sciences and Telecom industries
·Promote Gemini’s skill and flexibility to accommodate client’s needs

June 1989 -January 1992 Coopers & Lybrand (NJ,USA)
Intern, Pharmaceutical - Marketing, Sales & Service Practice
·Worked on development and documentation of case and client studies
·Established archiving procedures
·Trained department on Microsoft tools migrating from Samna

Education

BA - Rutgers University, Major: Communication coupled with minor in Economics and English

AS

Skills

Crosstab software, Public Speaking, Process Mapping, Dash-boarding, Era Charting, Project Planning, Internet Management, Analysis

Languages

English and spoken German

 beschikbaar?