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Algemeen Management

Work Experience

Liberty Global: November 2007 – July 2008. 8 months reorganization project as Vice President Web Chellomedia & Vice President Commerce UPC Broadband Europe. P&L responsible, managing/reorganizing 100 people and merging two departments, defining the new strategy and changing the product and technical way of thinking into a business way of execution matching the core products of the company (cable tv subscriptions, telephony and broadband).

Vodafone The Netherlands: April 2007 – September 2007. 6 months Sales, Marketing and Leadership project for the developing Online department of Vodafone The Netherlands. Building the department Online Sales and the consumer and business part of the Shop www.vodafone.nl itself. Mostly people management, sales funnel activities/ROI and catalogue vending to compete with pricing and offering of competitors and grow the revenue.


August 2005-April 2006 Microsoft BV - Director/Country Manager ad-interim MSN The Netherlands. Responsible for 40+ people and 35M USD budget in a changing and expanding situation. Working together with the local MT (Finance, Marketing, Sales, products IS & CS) and reporting to the European director in London and the worldwide director in Seattle. Achieved 41% growth in the first half a year. Co-created the strategic direction for the upcoming 10 years. Monthly, quarterly and half yearly reports to the European board.

2005-2006 Microsoft BV- Sales Manager MSN. Also Responsible for customer satisfaction challenge. Manager of 7 direct reports in a new start up department. Created a strategy for reducing the number of complaints and errors, resulting in a 61% drop of topics in the first 6 months of the fiscal year. Worked with all internal advertising systems, including MSN Direct response, tool for optimizing rest bulk inventory.

2001-2005 Microsoft BV – Manager team Information Services MSN, responsible for end user satisfaction, sales target, business development, budget of multiple M and people management for the products www.msn.nl and MSN Search. Information Services is part of the Marketing department. MSN was a start up in that phase. 5 direct reports, MT member and reporting to the Country Manager. Developed strategic plan and rollout for 5 years. Strong results and major growth achieved in Unique Users, Page Views and Search reach (1% -> 7%). Chosen as best department business manager in Europe, Africa & Middle East in 2002 and Best Website of the year in The Netherlands in 2004. Part of multiple international project groups, most senior in role after 3 years world wide.

1998-2001 Infostradasports BV – Group Manager New Media, TV, Radio, Print & Business Development. Start up company with 7 direct reports and 5 customers growing to 10 directs and 35 clients. Created department strategy and expanded the role. Worked with NOS, Canal+, BBC, Olympic Commitee, Fox8, ZDF, Amstel, Heineken, SBS6, De Telegraaf, Sportweek, Voetbal International, Eurosport and many more key players. Developed and maintained a large satellite project, including 9 dishes,
56 receivers, 42 tv sets in wall format and 5000+ channels.

1996-1998 Regio Publishers BV – Chief editor for five commercial magazines and newspapers, including Millionaire Magazine and Hattrick.

1992-1996 Holland Advertising New Media BV – Group Manager national news division. Start up. 25+ direct reports divided over 10 departments in Zuid-Holland, Noord-Holland and Utrecht. Responsible for both strategy and execution, including nation wide TXT news and results system.

1991-1992 Naber & Partners BV – Journalist commercial regional news papers

1989-1991 Noordhollands Dagblad – regional daily, Freelance journalist

Education

Education
1992 University of Amsterdam – Spanish & Dutch
1991 Grammar School (Atheneum)

Training & courses
Emotional Intelligence 2007 ICM
Acquisition 2 days 2007, Getclientsnow
Personal development 6 days 2006, Doussac training, France
Talent XP – strategies & leadership 21 days 2006, Microsoft
Brilliant at the basics, Sales 2 days 2006, Krauthammer
Management essentials 5 days 2005, Microsoft
Media training 2 days 2005, Quintrix
Change management 2 days 2005, Microsoft
Business thinking 3 days 2005, Microsoft
Negotiating for results 1 day 2005, Microsoft
Cross group skills 1 day 2004, Microsoft
Conflict Management 2 days 2004, Microsoft
Managing teams 4 days 2004, Microsoft
People & reviewing 1 day 2003, Winner
Managing People 3 days 2003, Microsoft
Business English 14 days 2001, Amsterdam University
Professional presenting 2 days 2000, Sales Competence Centre
Professional & Commercial writing ½ year 1991, LOI

Other qualifications
Driving Full clean driving license since 1990
Coaching National football coach level 4 and 3
Computer Outlook, Word, PPT, Fysio, XLS, EPS, Mac
Microsoft ratings 4,0 - 4,0 – 4,0 – 4,5 (out of 5,0) over last 4 years
Manager feedback >90% over the last 4 years
Awards MSN - World Wide Accessibility Champion 2005
MSN - Dutch website of the year 2004
MSN - EMEA IS lead 2002

Skills

Profile
Business manager
Empathic people manager, focused on growth of the individual & teams
Strong negotiator
Strong organizer, embedding processes and focused on results
Excellent social and communication skills
Direct, sensitive, analytical, flexible, empathic, humoristic, pragmatic

Strenghts
Strategic, faced with any given scenario, can quickly spot the relevant patterns and issues
Organiser/arranger, likes to figure out how pieces & resources can be arranged for max productivity Belief, possess certain core values that are unchanging
Focus, can take a direction, follow through, and make the corrections necessary to stay on track
Achiever, possess a great deal of stamina, work hard. Great satisfaction being busy & productive

Myers-Briggs type
ENFJ (Extravert, Intuition, Feeling, Judging)

LIFO type
SO & BA, although not very strong, type is rather flat

Level of thinking & working
Academic

Languages

Languages
Dutch Mother tongue
English Sufficient business level in speaking & writing
German Sufficient level in speaking & writing
French Basics+
Spanish Basic

Other

Other qualifications
Driving Full clean driving license since 1990
Coaching National football coach level 4 and 3
Computer Outlook, Word, PPT, Fysio, XLS, EPS, Mac
Microsoft ratings 4,0 - 4,0 – 4,0 – 4,5 (out of 5,0) over last 4 years
Manager feedback >90% over the last 4 years
Awards MSN - World Wide Accessibility Champion 2005
MSN - Dutch website of the year 2004
MSN - EMEA IS lead 2002

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