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Senior Consultant

Work Experience

Senior Consultant with 20 years operational experience, system integration and project management in different economical sectors, mainly in telecommunication, industries, utilities in France and in Europe.

Area of expertise
„h Change management successfully carried out with the implementation of new systems through the redesign of operations with technology transfer and training.
„h Improvement of activities and optimisation of business processes within quality assurance approach. Assistance to Management and Operation teams.
„h Method Requirement Planning, Total Quality Management approach and Continuous Improvement for utilities company.
„h Improvement of the process for carrying out feasibility and opportunity studies to develop new services.
„h Analysis, design and development of new applications and system of references for large companies seeking of streamlining their operation



Interpersonal
„h Managed organisational projects and undertook liaison roles at different levels between departments, subsidiaries, affiliates or partners.
„h Managed contact with local authorities to develop their approach for Internet take-up.
„h Contacts with many European actors to develop partnerships in the framework of European funding.

Education

Master in ICT - 1982
Master in Administration - 1978

Skills

MIS - Management of Information System
Project Management (from requirement analysis to development, implementation)
Domains :
Telecommunication (operators processes and activities)for fix, mobile, cable operators.
Industry (Supply Chain and Manufacturing)

Operational and technical skills
„h Business Applications: CRM (Clarify, Vantive), Provisioning, Billing system; B2B, B2C, G2C.
„h Telecommunication: application for sales and administration, telematics application for the transport sector.
„h Other sectors; studies and project proposal: Industry, Supply Chain Management and SCOR model,. SCM, PLM, ERP and MES integration. In the Public sector, for local authorities: eGovernment services and Front Office / Back Office reengineering.
„h Elaboration of technical proposals.
„h Management: different in-house approaches SDMS, EXPERT and English project management PRINCE2 (foundation), RUP (Rational Unified Processing).

Languages

French
English

Other

Strategy, Commercial and financial
„h Assessment of commercial and financial solutions, cost analysis of projects for decision purposes.
„h Business plan evaluation
„h Elaboration of commercial and financial proposals.
Approach of statistics method for Quality and Process improvement improvement (Excel, SAS-JMP, SPSS)

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