Curriculum Vitae
Interim manager / consultant: 49276
Available from (d/m/y): Request availability
Resume written in: English - Resume available in: Dutch English
Business & Management Consultant
Work Experience
Freelance2002- October 2009
I worked for various companies on an ad interim and/or freelance basis. The projects for these international organizations covered a wide spectrum of business functions and varied from strategic to operational.
Beleggingsexpres/Beursexpres
Freelance research journalist with regard to companies listed on Euronext Amsterdam. Beleggingsexpres is a weekly magazine with news, background stories and stock market advice for private investors.
OCM
For this recruitment agency, specialised in fiscal positions, I created and built the website. I also advised on workflow, back-office applications and marketing communication.
HCM Group (United Kingdom & The Netherlands)
HCM was a start up that developed business software and provided consultancy. I wrote the business plan, developed the business model and the virtual organization and created a vision document. I also implemented the administrative and reporting processes.
Intermedicare
Intermedicare recruits Dutch and British medical doctors for Australia, New Zealand and Tasmania. I designed and built the website, workflow and wrote the content.
Internet Security Systems (Brussels, Belgium)
ISS offers IT security products and services and is currently part of IBM. I executed three different projects for the EMEA (Europe, Middle East & Africa) headquarter of the US based company.
- Analysis of the sales organization and recommendations for improvements.
- Finalize the development of and implement the sales tool ‘Collaborative Business Case’.
- Restructure the international order-entry teams, define the necessary processes and procedures and implement and monitor those.
AdvancedWave (United Kingdom)
This business development company is mainly specialized in smart card technology. For AdvancedWave’s customer I designed websites and developed concepts for the use of smart cards within the marketing plans of those customers.
GSS (United Kingdom)
The start up GSS developed Geo software. I wrote the various business cases and I also created the branding and look and feel as well as the marketing materials towards potential investors.
CallForce (United Kingdom)
CallFprce positioned itself as the specialized intermediate for contact centre solutions. Besides the outsourcing of staffing customers can outsource the complete call centre activities to CallForce. I created the branding and developed marketing communication materials.
XMLSolutions The Netherlands
2000-2001 Marketing Director EMEA.
As the 3rd employee of XMLSolutions The Netherlands my first task, among others, was to set up the complete European organization. This also included the development of the business model and virtual organization, budgeting processes and financial reporting structure.
As Marketing Director EMEA I was responsible for;
- The development and execution of the European marketing strategy, marketing programs, market segmentation and sales pitch
- The production and distribution of marketing and sales materials together with the US marketing department and external European communication agencies
- Management of the European marketing team of 4 people
- Business development (indirect channels and partners)
Vitria terminated all the employment contracts of XMLSolutions after they acquired and liquidated the company.
Consulting
1994-1999 Business and Management Consulting.
I founded and owned consulting. This firm was active in business and management consulting. Projects included financial management and reporting, market development and ‘focussing’ and the use, deployment and implementation of IT systems and applications.
Progress Software Benelux and Progress Software Europe
Progress Software is one the largest global players in the market for embedded database & software. My initial project was trouble shooting the Benelux headquarters’ finance department. This included not only the quality of the data, improving and implementing processes, procedures and reports but also embedding a customer focus towards external and internal clients.
The next project was management consultancy. In order to change from a product oriented organization to a more solution and customer focused level I wrote a blueprint emphasizing the differences in product- and solutions-focus and the impact on an organization. The change management document included the necessary integration of the various activities, the implementation of an internal communication model and detailed time frames and checklists.
Multimediair Verzekeringen
Creating a Data-Warehouse and Administrative System.
Advised (business consultant) on the creation a Data-warehouse including an EIS and an administrative system for “Employee benefits” with remote access for clients and Sales representatives. This included internal and external communication to implement and ‘sell’ the benefits.
Shell International Chemicals "ASV"
Developing and Implementing a Financial and Customer Management System
I developed the financial and administrative organization system: Exact 6.5. I designed and developed Budgeting systems along with a reporting and analysis environment.
Eurocol
Quality Management and Sales Tracking Systems.
Performed business analysis for a quality management system in Lotus Notes, and a Sales tracking system for the sales people working remote. (Co-project with Netwave Platform).
Nolet Jeverstokerij-Distilleerderij B.V.
Next to various business automation projects for Nolet I also assisted (ad interim) with marketing communication and finance over a period of 3 years. Among others this included reporting (fiscal and internal) and budgeting.
Project details:
Designing and Developing a Management Information System.
I was responsible for designing, developing and implementing an 'MIS' including the Hardware and application selection, and all interfaces involved with a System/36.
Designing and Developing a Logistical Planning and Control System.
I was responsible for a planning and control system for the Logistics and Production Manager that interfaced with the existing financial and inventory systems.
Designing and Developing an Accountant Reportage.
To create the required fiscal accountant reportage I created an add-on to the financial system (S/36).
PC Network.
Consultant and intermediary for creating a PC-network, including project responsibility (Co-ordinating and control) for the implementation.
"ERP/Value Chain" Project.
Consultant and intermediary for application/system selection and organizational impacts (with emphasis on the custom made excise registration and logistical planning system).
"Pilot" for a Promotion recompense system.
I built a pilot for a system in accordance with the 'WEM'. This pilot was used as a starting point for an AS/400 application.
Shell Sportpark de "Vijfsluizen"
Developing and Implementing a Financial and Customer Management system.
I developed a financial - and administrative organization and systems: Exact 6.1 & Novell Netware. I designed and developed Budgeting systems and a reporting and analysis environment.
Shell Nederland Verkoopmij
Supporting a "Business Process Improvement" Project.
Flowcharting Workflow - and Business processes, responsible for the reports of external consultants. This project was part of the preliminary stage of a SAP Implementation.
Stigterstaal B.V.
Creating a Marketing plan.
I created a marketing plan on external - and internal analysis (e.g. questionnaires among current and potential customers), addressing product line extension, the need for ISO-certification and external communication.
Reorganization of the sales department.
"Front- & back-
Education
- Gymnasium, The Hague (1979-1986)- Nijenrode University for Business Administration (1986-1987)
- Erasmus University Rotterdam (Marketing Analysis and Decision Making) (1988-1994)
o IBM certified; XML and related technologies (2001)
Skills
Senior consultant with a broad experience in Marketing, communication, business intelligence, (e-)Business models and technologies and finance gained in diverse sectors. I am very well skilled in strategic advising as well as the tactical and operational translation and implementation. I am used to operate with a positive critical view and to communicate accordingly on every organizational level. My management and working style can be described as inspiring, hands-on, effective, team worker and result driven.Languages
Dutch - fluent (Native)English - excellent
German - passable (reading, understanding & speaking), weak (writing)
French - passable (reading & understanding) weak (speaking & writing)
Other
General skills• Strong strategic vision
• Ability to translate strategies into effective tactical and operational advice
• Strong capability to assess situations and organizations
• Excellent operational and communication skills
• Used to work with and between various departments and specialisms
• Well developed customer focus and insight in market dynamics
• People manager & team player
Business skills
• Extensive knowledge of business processes
• Broad experience in marketing, financial management and reporting structures
• Strong affinity with ICT technologies
• User level knowledge of networks, Internet development/management systems
• Hands on experience with CRM, DMS and ERP systems, decision making systems and spreadsheet applications.
• Excellent knowledge of MS Office