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Consultant

Work Experience

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An experienced and versatile interim-manager, whose most recent successes have been achieved as an independent business strategy consultant to the board of a £450m global leisure company. Track record of sustained upper quartile performance delivering measurable benefits to blue chip clients in the financial services and telecommunications industries. Key strengths include outstanding business planning, commercial, marketing & sales, project management and interpersonal skills. Preference is initially to work on a contract basis, either part or full time. Geographically 100% mobile.
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Employment History
Management Consultant to Victor Chandler International
October 2002 – present
VCI is a leading player in the international market for on and offline sports betting and casino gaming, with turnover approaching GBP450 million
 Researched, developed and now implementing a response to the group’s (and this industry’s) most important strategic challenge: the need to accept incoming stakes and make outgoing payments of winnings in a secure, timely and cost effective manner internationally
 Key achievement to date: presented a strategy to the Board, which was accepted in full. Invited by the CEO to lead the implementation with priority markets being China, Hong Kong, and South Korea

MobileBet April 2002 – present
Marketing Director (UK & Ireland)
 Backed by GW Sportbetten of Austria, MobileBet has developed a platform to enable betting “any time, any place” using the mobile phone by WAP, SMS and UMTS 3G
 Developing and implementing marketing and sales strategy for UK & Ireland, including raising profile with relevant partners (e.g. BBC Technology, News International, Virgin, mobile network operators and portal providers)
 Establishment of alliance partnership with relevant technology (streaming video and MMS providers) and content providers (Victor Chandler International)

ID Data Systems, UK July 2001 – August 2002
UK’s leading supplier of SIM and smart card solutions to the banking, retail and telephony industries worldwide



International Marketing & Sales Director
Responsible for development and implementation of marketing and sales strategy for GSM mobile telephony sector
 raised the company’s profile in Eastern Europe and Africa, generating new direct sales of US$400K
 agreed a partnership with a Ukrainian card manufacturer, generating new channel sales of US$75K
 negotiated rights to market a mobile gaming platform in UK and Ireland, gaining entry to the more profitable market for mobile applications
 reengineered customer relationship management business process and database to enhance marketing and CRM and to over 600 GSM network operators worldwide

Citibank, UK September 1999 - June 2001
World’s largest international bank, employing 90,000 staff in 190 countries

Vice President e-Business
Responsible for e-business project appraisal, solution definition and sales of Citibank’s range of e-business solutions to European B2B exchanges and corporations
 rationalised the Endesa account team and used a structured approach (incorporating system design software) to close a $US250K sale
 built a financial model to substantiate the business case for a proposed equity stake in a B2B provider in Greece, saving the bank US$500K

Ernst & Young Management Consultancy Services, UK
April 1995 - August 1998
UK arm of global “Big 5” management consultancy practice

Managing Consultant
Responsible for managing consulting projects day-to-day, new business generation, and developing junior staff
 for British Gas, managed the conception, development and launch of the “Goldfish” credit card as the strategic response to deregulation in the UK domestic gas market. Project scope included recruitment and management of partner bank, branding consultancy, advertising agencies (both ATL and BTL), public relations agency, IT and call-centre readiness assurance. New card delivered on time and within budget, recruiting over 1 million customers within 12 months
 for American Express, managed a programme to rationalize pan-European operations, delivering an ongoing annual cost saving of US$25 million. Facilitated cross-functional multi-country planning workshop to create an agreed implementation plan within 48 hours. This involved managers from Marketing, Operations, Finance, Treasury, Purchasing and General Counsel departments in 12 countries. Set up and led the Programme Management Office to encourage and facilitate the implementation by systematically monitoring progress, resolving issues, controlling changes to plan and managing risks. Created a “roadshow” to maintain profile of the initiative and communicate to staff in local offices


Senior Consultant
Responsible for leading teams at solution definition and implementation projects
 for Lucas Pensions, identified and implemented new technology to integrate front and back office processing, increase functionality, and reduce headcount by 30%
 for Lloyds of London, developed and implemented “traffic light” project reporting to increase the Programme Board’s efficiency by 50%


Andersen Consulting (now Accenture), UK
January 1991 – March 1995
The world’s biggest and most profitable management consultancy

Consultant
Responsible for leading teams at solution definition and implementation projects
 for Caspian, identified evaluated and selected stock lending and asset management IT solutions to help build a new international investment bank within 12 months
 for Royal Bank of Scotland, defined and documented General Ledger system and process flows to enable business process improvement and system enhancement

Assistant Consultant
Responsible for specific deliverables within a consulting team at solution definition and implementation projects
 for Woolwich Building Society, researched biometric security systems to improve branch level security and operational efficiency
 for Department of Social Security, defined and documented system development standards and procedures to secure ISO9001 accreditation
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Education

Continuing Professional Development
ESADE Business School (Barcelona) and Warwick University Business School (UK) September 1998 – August 1999
ESADE ranked “number 1 international MBA programme” by Wall Street Journal in year 2000, and number 2 in year 2002

Master of Business Administration
 Distinctions in 19 of 25 examinations
 Combined full time MBA with freelance e-business consulting to major Spanish savings bank La Caixa
 GMAT score 690, in top 2% of candidates worldwide

Residential courses undertaken with Ernst & Young and Andersen Consulting
Project Management, Client Engagement Management, Report Writing, Presentation Skills, Professional Sales Skills, Facilitated Session Leadership

Project Management Methodologies Used
Prince, SSADM, Method/1, Navigator, Fusion

Chartered Institute of Marketing, Member
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Education
Balliol College, University of Oxford (UK)
September 1987 – June 1990
Bachelor of Arts (with Honours) & Master of Arts, Philosophy Politics & Economics

Skills

Business planning, corporate strategy, e-business, marketing, sales, programme management, project management, coaching, mentoring.

Languages

English, Spanish

Other

An experienced and versatile interim-manager, whose most recent successes have been achieved as an independent business strategy consultant to the board of a £450m global leisure company. Track record of sustained upper quartile performance delivering measurable benefits to blue chip clients in the financial services and telecommunications industries. Key strengths include outstanding business planning, commercial, marketing & sales, project management and interpersonal skills. Preference is initially to work on a contract basis, either part or full time. Geographically 100% mobile.

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