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consulting project manager

Work Experience

03/2002 - present Openwave Systems Inc. Netherlands/Europe

Openwave Systems Inc. provides Communication Service Providers (CSPs), including wireless and wireline carriers, Internet Service Providers, portals, and broadband providers, with the software and services needed to build multi-network services for their subscribers.

Consulting Manager
Managing a Customer Advocacy (Professional Services, Support, and Educational Services) Business Unit with responsibility for the territory, including management of P&L for the business unit, meeting sales objectives and interacting with all other Openwave groups to ensure client satisfaction.

Responsibilities and Achievements
· Develop business to support revenue objectives
· Hire, mentor and retain staff necessary to meet business objectives
· Work closely with Sales Team and customers to offer services complimentary to Openwave products and in-line with overall account planning
· Liaise with 3rd party vendors and manage relationships
· Work closely with assigned implementation teams to ensure goals are met
· Frequent communication with Management (Director or VP), Sales Team and Project Manager and Project Staff

11/2000 – 03/2002 Openwave Systems Inc. Netherlands/Europe

Project Manager
Responsible for the implementation of Openwave specific software, such as email systems, WAP gateways, and MMS systems (Multi Media Services Centers), for different clients throughout Europe. Customer-facing role, which includes managing teams on site, and ensuring the projects finish on time within budget.

Responsibilities and Achievements
· Point of contact for project scope and financial issues
· Managing an Openwave team on-site, up to 10 engineers
· Successfully implemented various systems at 3rd parties within given timescales/on budget
· Providing Financial and Status Reports to Executive Team and Customer.
· Developed Financial and Status reporting methodology

11/1998 - 11/2000 Sylvan Prometric Ltd Manchester, UK

Prometric is a leading worldwide provider of comprehensive technology-based testing and assessment services. Prometric provides a complete technology-based testing services solution to sponsors and administrators of large-volume tests.

National Network Manager/Programme Manager

Provide the UK Driving Standards Agency (DSA) with a computer based version of the driver’s theory exam in a approx. 158 testing centers throughout England, Scotland, Wales and N. Ireland.

Objective
· Source, install and maintain a network of 158 Testing Centers throughout the UK and N.Ireland within given time
· Keeping within the pre-set budget (approx. 12 million GBP) and build to defined quality standards
· Negotiate contracts with hard- and software installation companies
· Recruit and manage a team of a building surveyor, (7) regional managers, and approximately 450 FTE staff.
Responsibilities and Achievements
· Ensuring on-time delivery of 158 Testing Centers through effective leadership keeping with in the pre-set budget
· Setting up procedures and practices to ensure a successful roll out of the project
· Negotiating terms of business and service levels with national suppliers for products and personnel to achieve success of project (real-estate agents, recruiters, solicitors, equipment suppliers)
· Liaison with Local Authorities, the Legal Profession, Surveyors etc on a regular basis to maintain continuity of the project
· Monitor performance of all regions, provide executive management with regular reports
· Attend regular meetings throughout the UK resolving issues raised, constantly reviewing and approving service requirements and specifications with staff and clients
· Deal with all HR issues raised by staff, and take appropriate action.

6/1997 - 10/1998 Sylvan Prometric Woerden, the Netherlands

Regional STC Manager

Setting up, expanding and maintaining a network of computer based testing centres in Eastern Europe and Asia, within pre-set budget and timescales. Day to day responsibilities included -
· Finding new partners (mostly Educational Institutions)
· Conduct contract negotiations
· Co-ordinate build outs
· Budget responsibility
· Continuity of test delivery and strategic advice to management teams

Test capacity increased with 400%. Number of candidate seats increased from approx. 100 to 375. Number of staff working in the centres increased from 30 to 112.
Some of the countries I have worked in:
Russia (Novosibirsk, Moscow and St. Petersburg)
Kazakhstan (Almati)
Uzbekistan (Tashkent)
Georgia (Tbilisi)
Romania (Iasi, Bucharest)
Hungary (Budapest)
Albania (Tirana)

12/1993 - 5/1997 Consultus the Netherlands Utrecht/Apeldoorn
Consultus is a consultancy firm in the area of human resources. Key areas are Management Development, and Recruitment and Selection. Consultus is also re-seller of a Human Resources Information System ‘Peodesy’

Consultant
My responsibilities included translation of the HRI system into Dutch, and demonstrating the HRI System to potential customers. Other projects included recruitment and selection, and developing a training course for HR Managers in Eastern Europe.

Education

Education
11/1993 Katholieke Universiteit Brabant Tilburg,the Netherlands
HR Sciences (Combination of Business Economics and Human Resources Management).
Subjects: business economics, sociology/psychology, law, related to labour (conditions).
Equivalent of Masters degree.

7/1988 Rijks Universiteit Groningen Groningen, the Netherlands
Propedeuse, Rechten (Law)

Skills

Skills
MS Office Applications
MS Project
Lotus Notes
Project Management (Prince 2)
Accounting (Budgeting, Financial reports)
Human Resources (Training, Recruiting)
Business Strategy Planning
International Business Development (Europe, Asia).

Languages

Dutch fluent
English fluent
German good
French moderate

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