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Interim Manager, Project Manager, Consultant

Work Experience

During my career I have worked in project-organisations as weIl as in line and staff departments. In these assignments I gained profound experience in line, project and change management. I have leamed to analyse complex problems and to sometimes find not-so-common solutions.
I am empathic and prefer consensus, but if needed I am decisive and able to cut the knot.

2002 -2004
ING SC WIN!: a program to set up the new administrative service centre for ING's wholesale bank branches abroad. As Senior Project Manager I was responsible for the back office hub design, planning and coordination of migration and recruitment of the migration teams.

2000 -2002
ING Central Europe, Amsterdam
Senior Project Manager/Consultant
Promote, co-ordinate, support, supervise the introduction of Knowledge Management processes in ING CE's business units. Advise local and regional management on the selection and introduction ofknowledge management tools.(Re-)development and management of ING CE's Intranet site. (Technology, content, hosting, day-to-day operations). Organisation of regional CEO and COO Conferences (content, venue), workshops

1996 -2000
ING FSI Europe & South America, Amsterdam
Project Manager/Consultant
Preparing and editing the MTP of the region (sparring partner of regional management on strategic issues)Management of special projects (Introduction Euro, Y2K) Organisation of regional CEO Conferences (content, venue), workshops

1995- 1996
Nederlanse Reassurantie Groep, Amstelveen
Manager Life Reassurance
Responsible for the run-off and liquidation of the international life reassurance portfolio of IRMN, a subsidiary of NRG, for the annual report and reports to supervising authorities

1988- 1995
Vereenigde Assurantiebedrijven Nederland, Amstelveen
Assistant General Manager
Member of the Management Team. Final responsibility for accounting (financial as well as insurance), annual report and reports to supervising authorities.
Special project: Re-engineering and automation of the back office processes (analysis, selection of the application and implementation)

1984- 1988
Nederlandse Reassurantie Groep, Amstelveen
Project Manager
Management of one large (claims management) and several smaller IT projects. (Design, build, test and implementation)

1978- 1984
Nederlandse Reassurantie Groep, Amstelveen
Underwriter Property & Casualty Reinsurance
Member of working parties for the (re-)design of backoffice processes.

1977- 1978
C.T. Bowring, London
Lloyds Broker (Property & Casualty Reinsurance)

1975- 1977
HDI, Hannover/Bochum
Claims Adjuster Property and Consequential Loss

1973- 1974
Dutch Army, Engineers
Introduction of new equipment and reorganisation of the Armoured Engineers Squadrons and training of staff

Education

2001
Masterclass Knowledge Management (CIBIT, The Netherlands )

1984 -1988
Various courses on IT Project Management

1966- 1973
University of Twente, Enschede (The Netherlands)
Chemical Engineering (Bachelor)
Business Administration (Master)

Skills

problemsolver and troubleshooter, goal and result oriented, creativity, problemanalysis and -assessment, decisive, organisational empathy, people manager

Languages

Dutch Native speaker
English Fluent in oral and written
German Speaking and reading: fluent, writing: moderate
French Basic knowledge

Other

1986- 1995
Member of the Works Council of NRG (Chairman 1990- 1995) Assessment of decision to run-off the property and casual business (1993), sale of the life business (1994). In 1996 NRG closed it's Dutch offices; some 70 staff transferred to ING

1992- 1994
Member of Central Works Council of Nationale-Nederlanden

1983- 1988
Funding and (co-)management of the restoration of the roman catholic parochial church of Kortenhoef,
The Netherlands

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