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Interim Manager

Work Experience

PROFESSIONAL EXPERIENCE
2008 - PROGRAM / INTERIM MANAGER
BV (The Netherlands / Germany)
• Example assignment: management of a bank acquisition transaction (on the buyer side)
• Activities: business plan development and implementation (new offering and operating
strategy, risk management framework), program and vendor management

2006 – 2008 PROGRAM, RISK AND QUALITY MANAGER – SVP
ABN AMRO Bank NV, Global Markets (The Netherlands / Germany / Romania)
• Managing the pool of Project Assistants (2 FTEs) to optimise their contribution
• I was setting up an operational business unit in Germany in less than six months (leading a
team of 5 FTEs, coordinating 20-25 Functional Heads and Associates and consultants)
• Managed the investment in a Joint Venture with Citigroup in Romania
• As Risk and Quality Manager I was responsible for PONTEQ Germany (mortgage and
consumer loan) portfolio, developing the risk strategy, policies and processes and managing
the quality of the origination and of the services of the outsourced business partners

2004 – 2006 PROGRAM AND RISK MANAGER - VP
ABN AMRO, Private Clients / New Growth Markets (The Netherlands / Germany)
• Business development responsibilities varied from quick scans trough business cases till
implementation of a mortgage lending business unit
• Daily, operational risk management responsibility for a retail lending unit

2001 – 2004 PROJECT MANAGER - ASSISTANT VP & VP
ABN AMRO, Consumer & Commercial Clients (The Netherlands / US / Germany / Greece)
• Project management responsibility for delivering business cases and board presentations
• Participated in the implementation of the new corporate governance framework for ABN
AMRO: Managing for Value (value-based management)
• Organised a securitisation transaction for the Dutch retail banking division

1998 – 2001 CUSTOMER INSIGHT DEPARTMENT - DIRECTOR
ABN AMRO (Magyar) Bank (Hungary)
• Managed the Customer Insight (market research and service quality) Department (5 FTEs)
• Developed an overall Service Quality Program resulting in an improved client satisfaction
(from the end of 1998 the proportion of very satisfied clients’ increased from 39% to 50%)
• Project Team member of the McKinsey strategic review and Turnaround Program which put
the Bank on a new, profitable growth path (focus: development of a new sales management
cycle, sales organisation and sales toolkit – Sales Stimulation Program)

1996 – 1998 BUSINESS-TO-BUSINESS RESEARCH UNIT - DIRECTOR
SOFRES MODUS Ltd (Hungary)
• As Director, I was responsible for setting up a new department dedicated for Business-to-
Business research, P&L responsibility, management and motivation of a team of five people
• The unit was the first mover in Hungary and reached break-even within half year

1994 – 1996 TELEMARKETING SALES REPRESENTATIVE
TELEMEDIA Ltd (Hungary)
• As Telemarketing Sales Representative, I was carrying out in- and outbound telemarketing
and sales campaigns and also contributed to the assessment of the campaign results

Education

2003 – 2005 Executive MBA, Erasmus University, Rotterdam School of Management
1992 – 1997 MSc & BA, Economist, Budapest University of Economic Sciences

Skills

SUMMARY
• 15 years business and management experience out of which 10 years in the Financial Services sector
• Record of success in international business development, program, project and change management
• Business-As-Usual experience: product development, marketing, risk & quality management, finance

Languages

Hungarian: Mother tongue
• English: Business fluent
• German: Conversational
• Dutch: Basic / Conversational
• Russian: Basic / Conversational (previously business fluent, to be refreshed)

Other

TRAINING
2009 Business German course, Treasury Management Course
2008 Intense Dutch Course, Bank Compliance Training (MIFID)
2006-2007 German Course, Compliance Training (Basel II, KYC & Anti-Money Laundering)
2005 Consumer Risk Management Training, Alumni Study Tour in China
2004 Management Efficiency and Sales Training (Presentation Skills, Effective Communication
Skills, Time Management, Self-Awareness, Leadership, etc.), Intense Dutch Course
2003 IFF Specialist Training – Securitisation
2001 Intercultural Awareness Training
2000 Carrier Development Program - Management Training and Professional Courses
(Organisation, IT, HR, Finance, Marketing)
1999 Project Management Course, Excel & Access courses, Banking Training
1998 SPSS (statistical analyser software) Course, ISO Auditor Training Program

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