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Manager Operations

Work Experience

Manager Quality
Leading a team of Industrial Quality Engineers, SQA, QHSE, Laboratory and Data Management.
• Reduced cost of non-quality from 1000 to 350 k Eur in four months by alignment of specifications with the customer and driving five improvement projects in operations by coaching three Black Belt and two Green Belt. 2014 – currently

Manager Marketing & Sales
Responsible for marketing and sales of all departments. Total annual turnover > 40 Mio Eur. Leading a team of account managers. Key account manager Large Accounts.
• Deep dive analysis of the LED phosphor market and the products for this market.
• Improve Net Promoter Score from negative (2008 & 2009) to stable positive in 2010 – 2014. 2013 - currently

Management Team
Define 4-year strategy and project-leader of strategic projects. Represent the department in the MT.
• Created and implemented two re-organizations. 2012 - currently

Operations Manager Chemicals
Leading a department of 35 FTE, innovation, production and sales. Chairman Business Team. Responsible for P&L, QHSE and improving engagement.
• Drive/owner cost down projects of raw materials. Total value > 2.5 Mio Eur
within the department.
• Developed new source/materials and released at the customer, total 2 Mio Eur saving realized.
• Improved within 7 months the employee engagement index (EEI) score from 64 to 73. 2011 – 2013

Supply Chain Manager and Key Account Manager
Leading a team of procurement, sales, inbound and outbound logistics.
• Special assignment to create a Business case LED phosphors. Role chairman and result > 10 Mio Eur annual business opportunity. Realized business in 2012 > 12 Mio Eur. 2010 - 2011

Marketing & Sales Manager Chemicals
Responsible for the marketing & sales of the chemical department.
• Growth sales in China from 500 to 2500 k Eur/year and market share up to 60%.
• Become first choice of key-accounts for new developments and created new business next 5 years of 2 Mio Eur. Created a complete 4-year M&S plan. 2005 - 2010

Sales Manager Chemicals
Responsible for the sales of the chemical department. Chairman of the Sales Team Chemicals.
• Focus on portfolio management and simplification. 2000 - 2005

Education

Education, Courses and Training
General:
• LEAN Leadership,
• Design for Excellence (DfX)
• Coaching through performance and growth
• Financiën voor niet-financiële managers 2002 - 2014

Marketing:
• Marketing through insight and value proposition houses
• Marketing I 2001 - 2007

Sales:
• Consultative Selling for B2B
• Account management 1 & 2
• Commerciële gespreksvoering 2000 - 2006

Project & Product:
• Project Leadership and Team Building
• Feasible en Capable Ontwikkelen
• Product Development 1 1998 - 2006

Personal, Quality and other:
• Supply Chain Management
• Internal auditor ISO9001 and ISO14001
• Teambuilding, M&S Lighting Components
• Personal effectivity & Working in teams 2001 - 2010

Education:
• Chemical Technology, Material science Fontys Hogeschool Eindhoven 1991 - 1995

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