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General Manager

Work Experience

1999 to 2000: GENERAL MANAGER: Scottish & Newcastle Retail
· Responsible for multi-site P&L management of branded retail outlets
· Reported directly to the Managing Director for Retail
· Controlled high-profile operations based in Central London
· Development of retail business plans & operating strategies
· Management of a team of Area Managers for the region
· Supported general PR, marketing & brand development issues
· Ensured stringent quality standards compliance & development
· Recruitment, training & development of key management staff
· Controlled operating budgets of £35m+ & trading profit of £14.5m+
· Project managed the opening of 18 branded new developments
· Championed the successful acquisition & development of 4 sites
· Achieved budgeted 26.5% return on investment on all retail projects
· Established customer focus groups to identify customer needs & trends
· Appointed as Training & Development Adviser for the London region

1996 to 1999: AREA MANAGER: Scottish & Newcastle Retail
· Responsible for all aspects of P&L business management
· Appointed to transform performance within 3 retail areas
· Worked closely with Central Management Development Teams
· Retail Brand Champion for the 280+ T&J Bernard retail operations
· Liased with marketing regarding brand development & promotion
· Monitored retail business performance, revenues & profitability
· Recruitment, appraisal, training & development of key staff
· Successfully developed recruitment strategies for middle management
· Successfully achieved both area retail sales & profitability targets

1994 to 1996: AREA MANAGER: McMullen’s of Hertford Ltd
· Responsible for all aspects of area business management
· Reported directly to senior management teams / Directors
· Leadership of a multi-functional team of staff
· Development of business plans & sales strategies
· Achieved ambitious sales & profitability performance targets

1992 to 1994: AREA MANAGER: Aldi Gmbh
· Responsible for P&L management of 6 branded retail operations
· Controlled annual retail sales revenues of over £25m+
· Monitored retail, distribution & logistics operations
· Project managed the acquisition & development of virgin sites
· Travelled extensively in Germany to observe company operations

EARLY CAREER INCLUDES:
· Development Manager – Bass Taverns Ltd
· Hotel Manager – Bayfield Inn, Ontario, Canada

Education

· MBA – University of Bath School of Management
· Successfully studied on the international MBA programme
· Core subjects included finance, accounting & operations
· Studied business strategy, managing change & IS strategy
· Undertook an Entrepreneurial Project including a presentation for VC funding
· Conducted high-level research & development of marketing / business plans
· Led strategic development of the F1e brand to follow project findings
· Provided training & development of the America’s Cup Team 2003
· Involved in the establishment of Satori, organisation development specialists
· Appointed as an Associate Lecturer at Ashridge Management School
· Identified change management & leadership development tools for Satori

· BSc (Hons) Business Systems 2:1
· Diploma in Management
· Various in-house & external training programmes
· Effective communication & presentation skills
· Team leadership & motivation techniques
· IT skills, including internet skills. HTML

Skills

An MBA-qualified P&L strategic business manager with a proven track record within highly competitive B2B, FMCG, retail & commercial sectors.All-round leadership & general / operational management experience.Results orientated & profit-focused, with business planning skills.Experience of market growth, branding, recruitment, VC funding, business development, marketing, product launch & profitability initiatives within leading-edge markets, now seeking a role where rewards match results.

Other

· British Citizen
· Language skills include French (Level 1)
· Enjoys excellent health & fitness,
· Excellent references available upon request

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