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Interim Manager, Management Consultant, Programme & Project

Work Experience

Qualifications / Projects (references on request)


2003 – today

- Business development project to activate business opportunities for an international IT services company

2001 – 2002

- Integration of acquired european and american companies into the services structure of an international software and services incorporation

- Service strategy development and implementation for an international software and services incorporation in the regions Europe, America and Asia

- Organisation of Bid- and Risk-Management policies and procedures for an internatioanl software and services company in the regions Europe, America, Asia

1998 – 2001

- Programme management to transform and merge a customer care, service and support business unit and a call center company of a major financial service provider into a new services company

- Project management of an international business contingency and continuity project with 25 sub projects for a leading market player within the travel industry in nine european countries

- Business process reengineering for a call and support center of a major financial service provider

- IT-Outsourcing strategy for an international certification and service company with more than 100 subsidiaries worldwide

1992 – 1998

- Task Force Management ‚Electronic Business’ for an international IT- and service company to evaluate strategic implications and portfolio impacts

- Year2000 project management for the investment banking business units of a major financial service provider with international resources

- Project management of a Year2000 and EURO project for an insurance company with international resources

- Development of methodologies, procedures and tools for company wide project approaches

- Partner evaluation, selection and coordination for common tender fixed price projects

- Support of an IT service provider for outsourcing and accounting strategies and operational issues

1990 – 1992

- Product management of automation- and system management solutions for an international software company

1983 – 1990

- Implementation and management of storage management procedures and tools at an insurance company

- Planning and implementation of restore and recovery procedures at an insurance company



Experiences


2002 - today Freelancer

2001 - 2002 int. Software & Services Company (Director Service Offering Portfolio, Organisator Professional Services)

1998 - 2001 Management Consulting Company (Management Consultant)

1992 - 1998 int. IT- & Services Company (Project Manager, Consultant)

1990 - 1992 int. Software Company (Product Manager)

1983 - 1990 Insurance Company (Programmer)

Education

1987 - 1991, Wirtschaftsinformatiker (Economic Informatics Degree)

1987 - 1989, Organisationsprogrammierer (Systems Analyst)

1986 - 1989, Systemprogrammierer (System Programmer)

1982 - 1983, Anwendungsprogrammierer (Application Developer)

Skills

Corporate & Business Development (M&A, Integration, (re-)positioning [market & enterprise analysis, business plan, portfolio, process (re-)engineering, organisational development])

Project management (risk management, bid management, policies, methodologies, procedures and tools)

IT (architecture, development, operations, product management, e-business, outsourcing, service management)

Languages

German and english

Other

international responsibilities in environments with up to 2500 employees and euro 400 mill. revenue

international experience (USA, IRL, UK, netherlands, belgium, france, italy, spain, israel)

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