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Senior Programme Manager / Project Director

Work Experience

Dec.05 – Present, Project Director, Advantek AG
• Provided Project, Programme & Portfolio & Risk Management consulting services (framework: PRINCE2™, MSP™, P2MM, P3M3 & M_o_R™) consulting & establishment of Project Office & embedding processes.
• IT Business Services to various for such as British Swiss Chamber of Commerce, BRINE SA & Accurity AG.

Jan.04 – Dec.05, Sabbatical, Post Graduate Studies
• Ph.D (doctorate), University of Zurich, (initial study complete, course placed on hold).

Jun.97 - Jan.04, Project Director, Network Strategies Group
• Responsible for Project Office (PMO) & PM’s within various customer sites overseeing ICT network infrastructure projects, business continuity & security projects.
• Managed onsite PM’s & technical resources + work streams.
• The Major contracts have been listed separately below. All in accordance with PRINCE2 ™/MSP or PMBOK® /PMI frameworks).

Major Contract: Programme Manager, DLWC, www.dlwc.nsw.gov.au, (Jan.00 - Dec.01)
• Align several existing “failed” or “off-target” programmes/projects with corporate objectives, centralised processes into PMO for ICT infrastructure, Procurement, Business Continuity & Security programmes.
• Evaluated drivers, constraints & business cases to developed new programmes, incorporate into existing risk management + BC + security policies, managed programmes incl. budgets, staff & user training, procurement for new equipment, testing (PoC) & evaluation new applications & hardware.
• Managed, 10 PM’s (50 staff) resources (contracted & in-house), reported to the IT director, stakeholder included senior management, focus group (50 regional IT managers) & external suppliers.

Major Contract: Y2K Programme Manager, DLWC, (Nov.98 - Jan.00)
• Established Project Office & processes, established new customised PRINCE2™ framework for the Y2K rectification Programme including ICT network infrastructure, Wintel, applications (SW), testing (PoC) test bed facility.
• Developed new risk management + BC (disaster recovery plan) + security frameworks & policies.
• Reporting to the IT Director, responsible for all Programmes throughout Head Office, City Office & 50 regional offices + State Valuation Office (www.avo.gov.au) & other smaller government departments with a team of 20 PM’s (+ 30 indirect technical) staff.
• Responsible for DLWC replicated Proof of Concept (PoC) testing facility for all hardware, software, firmware, applications, developed testing Programmes / procedures. Responsible for development & testing of the Disaster Recovery Plan.
Major Contract: Senior Design Architect, QANTAS, www.qantas.com.au, (Jun.97 - Nov.98)
• Managing a team of 10 (+30 indirect) staff / provided technical consulting & project management (framework: PMBOK® /PMI) within the Telstra / QANTAS $100 million Global Network infrastructure outsourcing replacement Programme for HQ & the 1000 worldwide sites / co-designed & implemented the worldwide Network Security Strategy / Business Continuity / delivered technical supplier contracts.
• Responsible for the design, development, management of the $3.5million testing facility & PoC testing. Developed methods to monitor & measure performance of Network, validate ATM & IP services levels, Business Continuity, security & VoIP services, responsible for all (in-house & “off the shelf”) software testing & validation & redevelopment, SLA’s validation, + validating other contractual agreements with Telstra services.
• Responsible for the audit & upgrade of computer rooms including structured cabling, UPS, AirCon, Racking equipment & safety in preparation for new infrastructure, deployment of new services to global sites.
Feb.95 - Jun.97: Senior Technical Account Manager, Anixter, www.anixter.com
• Responsible for corporate $100 million + ICT network & software deployment projects (framework: PMBOK® /PMI) within Banking, Government & Insurance sectors. Managed both post-sales technical staff & onsite PM’s.
• Established PMO & processes to manage monitor & track all customer project activities. Responsible for project tenders for Business Services & Outsourcing solutions. Established “Centre of Excellence” to review & determine key factors for winning tenders & framework for tender response.

Feb.92 - Feb.95: Project Manager, IBM, www.ibm.com.au

Dec.83 - Feb.92, Business Analyst, Sydney Water, www.sydneywater.com.au

Education

University education
2006, (Apr.2004 – Dec.2005 full-time), Ph.D (doctorate), University of Zurich, (initial study complete).
2004, Master of Commerce, University of Western Sydney.
2003, MBA, Sydney Graduate School of Management.
1989, Bachelor of Applied Science, Charles Sturt University

Additional education
Managing Successful Programmes (MSP), MSPR/11750
ITIL® Foundation, Exin
Management of Risk (M_o_R), MOR/01942
PRINCE2™, P2R/137756
Managing IT Projects, George Washington University
Negotiation Skills for Project Managers, DLWC
Managing IT Projects, ESI International
Certified Novell Engineer (CNE)
Lotus Notes and Beyond, Lotus
3Com System Engineers, 3Com, Santa Clara
Cisco Basic Router Configuration, ASK Training
IBM ATM 8260 Design Course IBM, Syndey
HP Network Product Design HP, Melbourne
FDDI Concepts and ATM Concepts, Symposium, California
Data Security RACF (Resource Access Control Facility).
ISPF (Systems Productivity Facility)
IBM Wireless LAN’s
LAN / WAN Routing and Bridging, IBM
Router Boot camp IBM
There is an extensive list of further studies if required.

Skills

• 20 years of IT Project, Programme & Portfolio Management (PPM). Experience with Benefits Analysis, Budgets, Business Case, Stakeholder Analysis, Communications management, Risk, Quality & Change Management, Governance, Service Delivery, Project Management Office (PMO), outsourcing & procurement.
• Holds M.Comm & MBA degrees, IT Infrastructure Library (ITIL®), Management of Risk (M_o_R™), Managing Successful Programmes (MSP) & PRINCE2™ Practitioner certified, knowledge of PMBOK® /PMI, IAPM (Body of Knowledge), P2MM (PRINCE2™ Maturity Model), P3M3 (Portfolio, Programme & Project Management Maturity Model), Capability Maturity Model (CMM/CMMI) & holds numerous other PM & technical certifications.
• Experience managing ICT, Business Continuity, Security, Network, Telecommunications, Software delivery, Testing (PoC) & Wintel projects within the Banking, Insurance, Telecommunications & Government sectors.

Other

Professional memberships
President of the Best Practice User Group (Swiss Chapter).
Member of the British-Swiss Chamber of Commerce (www.bscc.ch).
Member of the BTF (Business Technology Forum) in Zurich.
Member of the PMI Project Management Institute.
Member of IPMA (UK:API), (International Association for Project Management)

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