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Facilitator & Advisor for Strategic Projects

Facilitator & Advisor for Strategic Projects

Work Experience

FACILITATOR & ADVISOR FOR STRATEGIC PROJECTS :
As Facilitator for international strategic projects my role is to conduct the negotiations with all parties concerned
to reach the best solution convenient for all stakeholders, by :
o Explaining the new opportunities that the project brings to the external counterparties, with a clear view
on the benefits and risks/downsides of this initiative;
o Agreeing with them on how to work together to the benefit of all participants;
o Presenting, defending and supporting each stakeholder’s concerns;
o Leading the discussions and guiding the decision process to reach an agreement after negotiation;
o Regularly briefing the participants’ senior management making sure they are aware of the initiative and they entirely support it.
 e.g.: I defined a new payment model for central banks closely linked to my employer, addressing specificity of each market concerned, even though different. I directed decision meetings with the central banks and got their buy-in on the negotiated model within the initial deadline agreed on. I presented and advocated the model to their clients (many audiences of 100 people each).

As Advisor for international strategic projects my role consists in :
o Guiding senior management’s decisions through regular meetings;
o Coordinating actions with the CEO of each entity of the company;
o Informing in due time each entity’s Board and stakeholders of the decisions taken.
 e.g.: I helped my employer's senior management making informed decisions about which initiatives
to tackle and how and when to tackle them.

SALES & RELATIONSHIP MANAGEMENT :
As Preferred Point of Contact for some major clients my role is to further develop relationships by:
o Convincing clients, based on experience, facts and figures, to buy the company services and increase
their holding volumes;
o Detecting, communicating and presenting them any new product that can be of interest for their activity;
o Initiating coaching and training on any change that can impact and improve clients’ systems or services.
 e.g.: I persuaded my major client to repatriate their securities deposit held with competitors towards my employer. Their total holding value increased by 100% in 2 years (100% increase). I also convinced them to buy a service offered by my employer, even though they had developed similar services, by demonstrating that my employer's service was more efficient.

CREDIT MANAGEMENT & RISK MANAGEMENT :
In both positions my role is to manage small teams (4 people) by ensuring each team member is properly coached, trained and grows in his/her job.
o As Credit Manager my role consists in analysing credit needs, the best ways to secure credit lines, and
in convincing clients of all benefits to maximise their secured credit lines.
 e.g.: With my team we managed 10% of total credit lines granted by my employer to its clients. Secured credit increased from 50% to 85% in 2 years.
o As Risk Manager my role consists in ensuring proper risk identification, reporting and mitigation of credit activities.
 e.g.: As Business Sponsor of the “Basle II for credit risk” project, I advocated my employer's concerns, after having analysed the impact of the guidelines (before they were translated into Directives).
I convinced the Regulator to apply less stringent Basel II rules for credit risk. As a result my employer maintained its rating without any additional constraint.

BUSINESS ANALYSIS AND BUSINESS PROCESS REVIEW :
My role is to diagnose problems, understand and translate Business’ needs for the benefit of IT teams by:
o Sitting with stakeholders, identifying business process gaps, analysing and agreeing on remediation;
o Articulating these business requirements in a language understandable by the rest of the team and
the IT developers;
o Ensuring and validating that the end products solve the identified business problems;
o Planning, organising and monitoring the deliverables;
o Creating and giving presentations to prepare clients facing the changes.
 e.g.: I enhanced the quality and efficiency of the Committees for the acceptance of New Activities by my employer. This improved the collaboration between the Business and our team, now seen as a partner. I reviewed the New Activities Acceptance process from scratch, wrote a detailed Q&A and gave presentations to the process’ stakeholders.

Education

ACADEMIC EDUCATION :
Master Degree in Business Administration - Université de Liège, Belgium
Magna cum laude. Thesis: The project financing.
English Courses - Centre of Languages, Oxford, U.K.
Trainee at Sir Alexander Gibb & Partner, Reading, U.K.

TOOLS AND TRAININGS :
MS Office (Word, Excel, PowerPoint)
Influencing skills, Change Management, Effective Writing, Executive Presentations, Leadership

Skills

EXPERTISE :
o Securities & Financial Markets Knowledge
o Risk Management
o Facilitator (i.e. Enabler, Moderator or Mediator when needed)
o Advisor for Strategic Projects
o Sales & Relationship Management.
o Business Analysis
o Business Process Review.

COMPETENCES :
o Customer and Result oriented
o Presentation skills
o Spoken and Written Communication
o Effective planning and organisation
o Analytical skills
o Coach & train people with drive and enthusiasm

Languages

French: Native Language
English: Fluent
Dutch: Business Knowledge
German: Notions


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