netwerk van ervaren interim managers (hbo+ univ)
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Curriculum Vitae

Interim manager / consultant: 35631

Beschikbaar vanaf (d/m/j): Beschikbaarheid opvragen

Resume written in: Engels


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Project Manager, Event Manager and Tour Manager

Project Manager, Event Manager and Tour Manager

Work Experience

Director Ground Operations a.i., Dutch airline:
business development, re-organisation, change management,direct a team of 17 employees in daily operation with 7/24 shifts, ensure legal flight and ground operations last 72 hours.

Project Manager and Event Manager in airline and tourist industry:
organize projects, events and tours with budgets over € 100.000,--, improve work flows and business processes, coordinate progress, direct teams and make deals, using Prince2 methodology.

Tour Manager and National Guide for tours, incentives and cruises:
coordinate daily operation of organized tours, cruises and events, make adjustments to the planned programs where and when necessary.

Manager Crew Control with a Dutch airline:
direct a team of 18 employees in daily operation with 7/24 shifts, ensure legal assignment of flights, crew training, crew positioning, crew facilities of 1,200 flight attendants and pilots.

Ground Handling Supervisor at Schiphol and Las Palmas (Spain):
team member with 7/24 shifts responsible for correct check in flight passengers, catering and cleaning aircraft, embarking and disembarking passengers, preparing flight plans and other relevant information for flight crew and on time performance turn around aircraft

Representative of German touroperator Neckermann in different countries:
giving information, guidance and assistance to tourists, organize and coordinate tours and excursions at smaller destinations



Education

HAVO (Higher Secondary Education), Schoevers International Business Assistant and Office Management, including business correspondence in Dutch, English, German, French; intercultural communication, international business and trade.

Several trainings in the airline and tourist industry, project management and computer programs.

Computer skills:
Microsoft Word, Excel, PowerPoint, Outlook;
Reservations System Shares, Check-in System Codeco, Crew Management System of Sabre Rocade. I have co-operated in the development and implementation of computer software.

Skills

Planning and organisation, logistics, change management, decision making, goal orientation, analytical evaluation of complex processes, problem solving, stress, time and risk management, HR management, communication, liaison and negotation skills, customer service, counselling and creativity.


Languages

Dutch, English, German, Spanish: conversational fluent, reading/writing excellent; French: conversational and reading/writing average.

Other

Hobbies: mountain sports e.g. hiking and skiing, yoga, philosophy, travelling, music and literature.


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